Privacy Policy

Your privacy is important to us. It is Arches Media's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://archesmedia.com/, and other sites we own and operate.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

This policy is effective as of 2 January 2024.

Last updated: 2 January 2024.

Information We Collect

Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.

Voluntarily provided information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.

Automatically collected information refers to any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log standard data provided by your web browser. It may include your device’s IP address, browser type and version, pages visited, time and date of visit, time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding it. This data may include technical details about your device, what you were trying to do when the error happened, and other related technical information.

While this information may not personally identify you by itself, it may be possible to combine it with other data to personally identify individual persons.

Device Data

When you visit our website or interact with our services, we may automatically collect data about your device, such as:

  • Device type
  • Operating system
  • Unique device identifiers
  • Device settings
  • Geo-location data

Personal Information

We may ask for personal information such as:

  • Name
  • Email
  • Social media profiles
  • Date of birth
  • Phone/mobile number

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. We only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information when you:

  • Sign up to receive updates via email or social media
  • Use a mobile device or web browser to access our content
  • Contact us via email, social media, or similar technologies
  • Mention us on social media

We may use and disclose your information to:

  • Provide core features and services
  • Customize your website experience
  • Deliver products/services to you
  • Contact and communicate with you
  • Perform analytics, market research, and improve our site
  • Advertise and market to you
  • Consider employment applications
  • Maintain internal records and administrative purposes
  • Comply with legal obligations and resolve disputes
  • Attribute any content you submit
  • Protect the security and prevent fraud

Security of Your Personal Information

We protect your personal information within commercially acceptable means to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification.

However, no method of electronic transmission or storage is 100% secure. You are responsible for securing your account credentials and other personal information.

How Long We Keep Your Personal Information

We retain personal information only as long as necessary for the purposes stated in this policy or as required by law. When no longer needed, we will delete or anonymize your personal information.

Children’s Privacy

We do not knowingly collect or solicit personal information from anyone under the age of 13.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • Our parent, subsidiary, or affiliate companies
  • Third-party service providers
  • Employees, contractors, agents, business partners
  • Credit reporting agencies, courts, regulatory authorities
  • Third parties in the case of a business sale or merger

Third-party providers we currently use include:

  • Google Analytics
  • Hotjar
  • Google Search Console
  • MailChimp
  • ActiveCampaign
  • Google AdSense
  • Google Ads

International Transfers of Personal Information

We may store or process your data in the United States or where our partners and third-party providers maintain facilities. We will comply with applicable legal requirements for international transfers.

Your Rights and Controlling Your Personal Information

You have the right to access, correct, or request deletion of your personal information. You can opt out of marketing communications or lodge a complaint if you believe your rights have been violated.

Use of Cookies

We use cookies to collect information about your activity on our site and personalize your experience. Please refer to our Cookie Policy for more information.

Business Transfers

In the event we are acquired or enter bankruptcy, your personal information may be transferred to a successor entity.

Limits of Our Policy

Our site may link to external websites not operated by us. We are not responsible for the privacy practices or content of external sites.

Changes to This Policy

We may update this Privacy Policy as needed to reflect changes to our practices or for operational, legal, or regulatory reasons. Changes will be posted here.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Executive Producer
https://archesmedia.com/contact